You can learn more from our asked questions
Simple quotes (like basic motor or property) can be provided within a few hours. More complex coverage requiring detailed risk assessment may take 1-2 business days.
This varies by coverage type, but generally: identification, details about what you're insuring (vehicle, property, business), desired coverage level, and any claims history.
Yes, once you've received and accepted a quote. Most policies can be issued same-day or next-day upon receipt of required documentation and payment.
Absolutely. Whether you ultimately purchase coverage or not, initial consultations and quotes are completely free with no obligation.
Bank transfer, mobile money (M-Pesa, Tigo Pesa, Airtel Money), checks, and in-person cash payments at our office. We're working to enable online card payments soon.
Yes, many policies can be paid in quarterly or semi-annual installments. We're flexible and work within your budget while maintaining comprehensive protection.
Call our 24/7 claims hotline immediately after an incident, submit documentation via email or our online portal, and our claims team guides you through every step with regular updates.
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